Hurricane Helene swept through the southeastern United States, leaving behind catastrophic flooding in North Carolina and Tennessee. The historic rainfall triggered massive floods that submerged homes, businesses, and entire communities. As North Carolina and Tennessee face the aftermath of this natural disaster, understanding what to expect and how to navigate the recovery process is essential for both individuals and small businesses.
In this blog, we will provide a step-by-step guide outlining what communities can anticipate from the time of the flood event to the eventual rebuild. We’ll explore the expectations for recovery over the coming months and years and offer vital resources for businesses and individuals. Whether you’re looking to rebuild or want to support those affected by donating, this guide will help you stay informed and prepared.
1. Immediate Impact of Hurricane Helene Flooding
Hurricane Helene made landfall in late September 2024, drenching large portions of North Carolina and Tennessee with torrential rains. The storm, categorized as a Category 4 hurricane, brought with it unprecedented rainfall. North Carolina’s mountainous regions and Tennessee’s river valleys were hit particularly hard.
Flood Statistics:
- Rainfall: Some areas recorded up to 20 inches of rain over three days.
- Rivers: The French Broad River in NC and the Cumberland River in TN both experienced record-breaking water levels, causing flash floods that inundated entire towns.
- Fatalities: As of the latest reports, over 130 people have lost their lives, with dozens more missing.
- Economic Impact: Preliminary estimates suggest that the flooding could result in over $5 billion in damages across both states, with thousands of homes and businesses severely affected.
For small businesses, the impact has been devastating, with many losing valuable inventory, equipment, and months of potential revenue. FEMA estimates that up to 40% of small businesses in flood-affected areas may never recover without immediate and effective intervention.
2. Immediate Response: What to Expect in the First 72 Hours
In the immediate aftermath of the flooding, safety and survival are the top priorities. During the first 72 hours after a catastrophic flood, individuals and businesses should focus on evacuation, securing shelter, and beginning the process of assessing damages.
What Communities Can Expect:
- Evacuation Orders and Shelters: Local authorities in both North Carolina and Tennessee have issued widespread evacuation orders. Many shelters are being established in schools, community centers, and churches across affected regions. The American Red Cross and FEMA are actively involved in shelter management.
- Emergency Services: Search and rescue efforts will be in full swing. Teams from the National Guard, local fire departments, and other first responders are working around the clock to save lives and provide emergency assistance.
- Utility Disruptions: Expect widespread power outages and loss of water services in affected areas. Repair efforts for critical infrastructure, like electricity and clean water, may take several days to weeks.
- Communication Blackouts: In heavily flooded regions, communication services such as phone and internet are disrupted.
Steps for Individuals and Businesses:
- Stay Informed: Follow local news, weather alerts, and updates from the National Weather Service. In the event of evacuation orders, leave immediately to avoid getting trapped by rising waters. Be aware that post flooding in mountainous regions, landslides are an ongoing hazard and can claim lives after the initial flooding event. Be aware of your surroundings and evaluate your situation frequently.
- Contact Emergency Services: In North Carolina, residents can contact the NC Emergency Management Office, while Tennessee residents should contact the Tennessee Emergency Management Agency (TEMA).
- Document the Damage: For those in a safe location, take photos and videos of the damage to homes, vehicles, and businesses. This documentation will be crucial for filing insurance claims.
3. Early Recovery: First Weeks After the Flood
After the floodwaters recede, the focus will shift to recovery efforts. During the first few weeks, communities and businesses will face numerous challenges, from clean-up efforts to starting the process of rebuilding.
Key Steps for Recovery:
- Return Safely: Do not return to flood-damaged areas until local authorities give the all-clear. The structural integrity of buildings may be compromised, and standing water can hide serious health hazards, such as raw sewage or chemical contamination.
- Contact Insurance Providers: Reach out to your insurance company to start the claims process as soon as possible. Flood damage is typically not covered by standard homeowners or business policies, so those with flood insurance through the National Flood Insurance Program (NFIP) should begin filing claims. In North Carolina, residents can also contact the NC Department of Insurance for additional assistance.
- Apply for Federal Assistance: FEMA provides individual disaster assistance and small business recovery loans through the Small Business Administration (SBA). These loans can help cover rebuilding costs, replacing lost inventory, and repairing property damage.
- Cleanup and Debris Removal: Cleanup efforts will begin once floodwaters recede. It is essential to use personal protective equipment (PPE) when cleaning up to avoid exposure to mold, chemicals, and sewage. Communities will see large-scale debris removal, coordinated by local and state agencies.
- Mold Prevention: Mold can develop quickly in flood-damaged structures. It’s critical to ventilate buildings, remove wet materials, and use commercial-grade dehumidifiers. For businesses, restoring a healthy environment for employees and customers should be a top priority.
4. Long-Term Recovery: What to Expect in the Coming Months and Years
The long-term recovery process from a catastrophic flood like Hurricane Helene can take years. This phase involves rebuilding infrastructure, homes, and businesses, along with implementing measures to prevent future flooding disasters.
Rebuilding and Infrastructure Restoration
Rebuilding efforts for roads, bridges, and utility services will be prioritized over the next several months. Expect delays in transportation, disrupted supply chains, and road closures, particularly in rural areas of North Carolina and Tennessee.
Federal aid through FEMA’s Public Assistance Program will provide funding for repairing infrastructure and restoring public services. Communities will also need to focus on strengthening their flood prevention systems, such as upgrading drainage systems and improving levees or dams.
Financial Support and Grants for Small Businesses
For small businesses, the SBA offers disaster loans at low interest rates, and both states are implementing additional financial aid programs. It is critical for business owners to apply for these grants and loans as early as possible. In North Carolina, the state Department of Commerce has also established grant programs for small businesses needing immediate financial assistance to restart operations.
Steps for Business Recovery:
- Access Recovery Funds: Apply for federal and state disaster loans to cover repair and operational costs.
- Relocate Temporarily: Many businesses may need to operate from temporary locations while repairs are made. Consider partnering with other local businesses or using co-working spaces.
- Prepare for Future Floods: After recovery, invest in flood-proofing your business. Elevating critical equipment, upgrading drainage systems, and reinforcing buildings can prevent future losses.
Mental Health and Community Resilience
Natural disasters take a toll on mental health. Both Tennessee and North Carolina offer counseling services for those affected by the flood. Programs like the NC Department of Health and Human Services (NCDHHS) Crisis Counseling Program and the Tennessee Department of Mental Health offer free mental health support for disaster victims.
5. How to Donate and Help with Hurricane Helene Recovery
Recovery efforts in North Carolina and Tennessee will require massive financial and volunteer support. There are additional resources listed at the bottom of the article to assist if you are closer or are looking for missing persons. If you want to financially help the affected communities, here are the best ways to contribute:
Where to Donate Financial Aid:
- American Red Cross: The Red Cross is actively supporting shelter and recovery efforts for those displaced by flooding. Donations can be made directly on their website or via text.
- United Way of North Carolina and Tennessee: Both state branches are coordinating relief efforts and providing financial aid to families and businesses in need. Donations can be made to their disaster relief funds.
- GoFundMe: Many affected individuals and businesses have set up GoFundMe pages. Consider donating to verified campaigns that directly support those impacted by Hurricane Helene.
Where to Donate Items:
- Local Food Banks: Non-perishable food donations are being accepted by local food banks such as MANNA Food Bank in NC and Second Harvest Food Bank of Middle Tennessee.
- Clothing and Household Goods: Organizations like the Salvation Army and Goodwill are accepting donations of clothing, furniture, and essential household items to help flood victims rebuild.
6. Preparing for Future Flooding Disasters
With the increasing frequency of severe weather events due to climate change, communities and businesses in flood-prone areas must be prepared for future disasters. Both North Carolina and Tennessee are encouraging residents and business owners to invest in flood-resistant infrastructure and update their flood emergency plans.
Steps to Prepare for Future Floods:
- Invest in Flood Insurance: Flood insurance is vital for protecting your home or business in areas prone to flooding. FEMA’s NFIP offers affordable policies that provide crucial coverage.
- Create a Flood Emergency Plan: Work with local emergency management teams to develop a plan for evacuation, securing property, and restoring operations after a disaster.
- Flood-Proof Property: Consider elevating electrical systems, installing sump pumps, and creating barriers to protect your property from future flood damage.
Final Thoughts…
Hurricane Helene has brought historic flooding to North Carolina and Tennessee, but with immediate action those of us looking in from the outside can do something to help individuals and small businesses navigate the complex recovery process and emerge stronger. Whether you’re a flood victim or someone looking to help, every effort counts in supporting those affected by this catastrophic event.
For those wanting to contribute, donating to local and national organizations, providing essential goods, and offering financial aid can help make a difference in the lives of thousands facing the difficult road to recovery. A huge thank you to @homemaderevival on Instagram for compiling these valuable resources below to assist those looking to help, those looking for loved ones and those with limited access in the disaster zone to get the help/aid they need.
1. Report missing persons numbers by state
North Carolina call nc211 (residents)
Non residents: call 888-892-1162
Tennessee contact: 1-800-tbi-find or the Tennessee bureau of investigation has established a hot line (1-800-824-3463) to coordinate reports of missing persons in the areas affected by the recent flooding in northeast Tennessee.
SWVA, Georgia & Florida contact your local sheriff’s office
2. Ham radio
Ham radio is being opened to help get the word out from loved ones in western NC. if you are looking for a loved ones and you are in NC, dial 211 or find a ham radio operator to dispatch messages.
Before you move or go in to provide aid, be sure to make it easy for others to find you.
To turn on satellite on an iPhone 15 or later:
1. In control center: swipe down from the top right cover of your iPhone to open control center, then tap the cellular button on the right, tap satellite, then chose a satellite feature.
2. In the settings app, open settings, then tap satellite, then chose a satellite feature
3. Clean water
Clean water for Asheville being brought in by helicopter:
Mercury One
https://donate.mercuryone.org/site/donation
Garrett Mitchell is heading to Asheville to help with air rescue. If you know anyone that needs rescue, please email him at [email protected]
4. Total Flight Solutions
Total Flight Solutions
Operating Rotary Wing
Delivering supplies or flight assistance
Call: 919-497-5511 ex 1 or
Email: [email protected]
5. Operation Air Drop
Operation Air Drop flying in essential supplies and food to disaster stricken areas focusing on WNC. Website: operation-airdrop.com to volunteer as a pilot (if you have your own equipment), ground crew (loading, organizing, and packing supplies), to donate supplies, or make a monetary donation. Staging location: Concord Regional Airport supply drop off – Concord NC
6. Alliance Bible Fellowship
Alliance Bible Fellowship in Boone, NC serving as a meeting place for Samaritans purse and oxygen tent.
Website: abfboone.com
7. Samaritan’s Purse
SAMARITAN’S PURSE
If you or someone you know needs assistance clearing debris, removing downed trees, tarping damaged roofs, or salvaging personal belongings, please call our homeowner’s assistance phone number: 833-747-1234
8. Animal Assistance
ANIMAL ASSISTANCE
WNC Regional Livestock Center based in Canton, working to help farmers and animals affected by flooding. Donate to help farmers buy feed for animals. Helps provide fencing and other essentials. Contact Yvonne Coburn with civilian disaster response at 828-216-4496.
9. Local Shelters
LOCAL SHELTERS
https://www.shelterlist.com/state/north_carolina
https://www.tn.gov/tema/tennessee-shelters.html
10. Star-link Locations
10. Star-link Locations
Spot 1: Doubletree Hilton Downtown
199 Haywood
SSID: sortor starlink
PASS: ncstrong
Spot 2: Asheville Shelter Ferguson Building
340 Victoria Rd
SSID: hall starlink
PASS: ncstrong